FAQs

  1. How do we get all the necessary information to Reverb Billing to get started?

    Our team can come to you to collect it, or you can use our dedicated online system.

  2. How do we provide what you need to start a claim?

    We will provide directions and forms to make it as easy as possible for your team.

  3. Are you able to see our information daily?

    Yes! We have created custom software that we will train your team to use to get us the critical information, and we will also use the software to send daily updates.

  4. What happens if the insurance companies underpay or refuse to pay?

    Our customer service team will get on the phone right away to determine what the issue is. We will work directly with patients and your team [remove comma] if needed.

  5. How do we share patient information with you?

    You can use our custom software or send us spreadsheets. We will work with you to determine what works best for your team.

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We have been a client of Reverb Billing since the very beginning. They instantly improved our revenue cycle management, recovering outstanding revenue and eliminating repeated errors. Any time insurance or Medicare updates their rules, Reverb notifies us and makes corresponding changes to their processes. They provide regular updates, offer periodic training, and let us know of potential improvements we could make. Their staff and leadership are a delight to work with, too!

Agatha Harkness
Practice Manager, ABC Pathology Group

Reverb Billing is professional, hardworking, and proactive. They have made a significant difference in our revenue cycle. They provide custom software and work with your own processes. I would proudly recommend them to any other group looking for medical billing assistance.

Chris Hayes
MD, Justice Health

The transition to working with Reverb Billing was smooth and easy thanks to their outstanding customer support. Reverb has doubled our collections since we began working with them, and increased transparency into our billing. We receive regular updates and training as needed, and their team is always ready to help. We are happy we made the switch and would recommend them to any other medical practices.

Miller Davis
MD, Miller Davis & Partners

Reverb goes above and beyond to recover your revenue, work with your team, and customize processes. In the first quarter they saved us more than $30,000!

Jillian Lord
Billing Manager, Mega Health OBGYN Group

Working with Reverb Billing is the best choice I’ve made for my practice. The outcome has far outweighed my initial investment and their staff is always outstanding.

Thomas Garcia
MD, Your Favorite Medical Group

We’ve been so happy with Reverb Billing. The outstanding professional help over the last five years has made a big difference for our business. We are so appreciative of the help with claims, insurance communications, payment posting, and the assistance provided to our patients. Your help has been invaluable!

Victoria Vergara
AR & AP, Systems Healthcare Group